AWS connect documentation change
Summary
Added documentation about trade behavior options for shift activities and clarified default configuration for system-created 'Work' activity
Security assessment
The changes focus on operational functionality of shift activities and trade behaviors, with no mention of security vulnerabilities or security features
Diff
diff --git a/connect/latest/adminguide/scheduling-create-shift-activities.md index e3b645fa4..e1658d18b 100644 --- a/connect/latest/adminguide/scheduling-create-shift-activities.md +++ b/connect/latest/adminguide/scheduling-create-shift-activities.md @@ -22 +22 @@ You can create multiple shift activities to include as part of your staff shifts -For more information, see [Security profile permissions for forecasting, capacity planning, and scheduling in Amazon Connect](./required-optimization-permissions.html). +For more information, see [Assign permissions](./required-optimization-permissions.html). @@ -57,0 +58,12 @@ For example, an agent requests an all day time-off on July 31. They have an 8 ho + * **Trade behavior** : This option controls how [shift exchange](./shift-exchange.html) works for the shift activity. Choose one of the following values: + + * **Do not trade shift** : This is the default. Choose this option to block trades if this shift activity exists. + +###### Important + +For for the system-created activity **Work** , the default configuration is **Keep activity with shift**. + + * **Keep activity with shift** : Choose this option to move the activity together with the shift. + + * **Remove from shift** : Choose this option to remove the activity from the shift. +