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AWS connect documentation change

Service: connect · 2025-02-27 · Documentation low

File: connect/latest/adminguide/phone-number-requirements.md

Summary

Added detailed requirements for phone numbers in the Philippines, including business registration and location verification

Security assessment

While the changes add verification requirements, they appear to be standard regulatory compliance updates rather than addressing specific security vulnerabilities

Diff

diff --git a/connect/latest/adminguide/phone-number-requirements.md
index a1e2030ed..459a9a5b0 100644
--- a/connect/latest/adminguide/phone-number-requirements.md
+++ b/connect/latest/adminguide/phone-number-requirements.md
@@ -1278,3 +1278,23 @@ US East (N. Virginia) US West (Oregon) | Monday-Friday 10 PM to 4 AM PST |
-Supported Regions | Type of Number | Are there ID requirements? | Acceptable Identification  
----|---|---|---  
-US East (N. Virginia) US West (Oregon) Africa (Cape Town) Asia Pacific (Singapore) Asia Pacific (Seoul) Asia Pacific (Sydney) Asia Pacific (Tokyo) Europe (Frankfurt) Europe (London) | UIFN | Yes | Your business name, address and service usage description. A global address is acceptable.   
+Supported Regions | Type of Number | Are there ID requirements? | Agent location | Acceptable Identification  
+---|---|---|---|---  
+Asia Pacific (Singapore) | Local telephone numbers: +63 2 | Yes | The agent must be located within the Philippines. | 
+
+  * Your business address (in the Manila Metro Region).
+  * A copy of your Philippines business registration certificate.
+  * If the business is registered outside of the Manila Metro Region, proof of a location in Manila Metro (such as a utility invoice no older than 6 months).
+
+  
+Toll-free prefixes:+63 1800 | Yes | The agent must be located within the Philippines. | 
+
+  * Your business address in the Philippines.
+  * A copy of your Philippines business registration certificate.
+
+  
+US East (N. Virginia) US West (Oregon) Africa (Cape Town) Asia Pacific (Singapore) Asia Pacific (Seoul) Asia Pacific (Sydney) Asia Pacific (Tokyo) Europe (Frankfurt) Europe (London) | UIFN | Yes | N/A | Your business name, address and service usage description. A global address is acceptable.   
+  
+### Coverage limitations
+
+  * TFN : National reachability only from: Globe network
+
+
+